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April 27, 2009
12:30 p.m. EDT / 9:30 a.m. PDT

Program:

• Dr. Oliver Brdiczka, Xerox PARC, will discuss his research on people's work patterns and information overload.
• Prof. Gloria Mark,  UC Irvine, will present empirical results from fieldwork observations and experiments over three years which detail the extent to which knowledge workers multi-task, regardless of organizational role.
• Col. Peter Marksteiner, USAF, will discuss how the military doctrine on "information operations" applies to information overload.
• Jonathan B. Spira, Chief  Analyst, Basex, will look at how organizations can assess the impact of information overload on productivity as well as the bottom line.

About the Speakers:

Oliver Brdiczka is scientific researcher at PARC. His current research focuses on constructing models from people's work patterns and context, employing machine learning methods. He has authored and co-authored more than 30 peer-reviewed publications in the fields of activity recognition, context modeling, machine learning, human-computer interaction and e-learning, and serves on numerous program committees for international conferences.

Gloria Mark   is a professor in the Department of Infomatics at the University of California, Irvine.  Her current research projects are around multi-tasking in the workplace.  Over the past several years, she has been studying the different ways that knowledge workers experience disruptions in their work due to multi-tasking and interruptions.

Peter Marksteiner is a Judge Advocate serving on active duty in the United States Air Force and has written extensively about information overload.  He currently leads an organization of lawyers, paralegals, and IT professionals of various disciplines who develop, field and maintain legal research and knowledge management applications for the U.S. Air Force’s 4600-member Judge Advocate General’s Corps.

Jonathan B. Spira is the CEO and Chief Analyst at Basex, a knowledge economy research firm.  He is an authority on the productivity of knowledge workers and how information technology affects them and has been studying the impact of information overload, interruptions, and multi-tasking on individual knowledge workers as well as on the organization.

IORG thanks Basex and Intercall for their support of this event.