Overloaded 2013

Overloaded 2013

produced by the Information Overload Research Group

February 9, 2013

Join us next year for Overloaded 2014!


Join our diverse gathering of thought leaders in information management, workplace collaboration, and technology productivity who come from academia, corporate management, information technology, and private research.


There may be no greater challenge to progress and productivity than information overload. At Overloaded, you'll not only see presentations by internationally-renowned speakers, you'll take part in working groups where you can discuss your own specific challenges and recommendations.

Why Attend?

As the annual event for the Information Overload Research Group (a 501(c)(6) non-profit), Overloaded brings together a diverse audience with a likeminded focus on objective research & solutions to information overload.


Cliff Atkinson, speaker at Overloaded 2013

Cliff Atkinson

Founder, Beyond Bullet Points

Cliff Atkinson is an acclaimed writer, popular keynote speaker, and an independent consultant to leading attorneys and Fortune 500 companies. He designed the presentations that helped persuade a jury to award a $253 million verdict to the plaintiff in the nation's first Vioxx trial in 2005, which Fortune magazine called "frighteningly powerful."

Cliff's bestselling book Beyond Bullet Points (published by Microsoft Press) was named a Best Book of 2007 by the editors of Amazon.com, and has been published in three editions and translated into a dozen languages including Chinese, Korean, and Russian. The book expands on a communications approach he has taught internationally at top law firms, government agencies, business schools and corporations, including Sony, Toyota, Del Monte, Nestlé, Nokia, Deloitte, BBDO, The NPD Group, Ipsos, Facebook, Bristol-Myers Squibb, Intel, GE, the American Bar Association and the United Nations International Criminal Tribunal.

Cliff's work has been featured in The New York Times, Los Angeles Times, Wall Street Journal, and Fox News.

Dawna Ballard, speaker at Overloaded 2013

Dawna Ballard

Associate Professor, University of Texas at Austin

Dr. Dawna Ballard (Ph.D., University of California at Santa Barbara, 2002) is interested in how our working lives shape our experience of time in multiple ways, both personally and professionally. As examples, she has studied the relationship between working time (including fast-paced work environments, multi-tasking, long-term planning, and time-management issues) and related outcomes (including job satisfaction, relational quality, communication in meetings, and information overload).

Her interests are reflected in two related lines of research—one focused on differences in time across varied occupational groups, the other centered on the role of technology in shaping the pace and timing of our work. Most recently, she has studied the way that members of different occupational groups manage multiple aspects of time in their day-to-day and long-term activities. Her latest project on this issue examines time in the athletic career. Additionally, she is interested in issues of time and space associated with new communication technologies and related work practices (such as virtual teams and bloggers) and recently completed a study on early adopters of Twitter.com.

Dr. Ballard is Chairperson of the Group Communication Division of the National Communication Association and past Council Member of the International Society for the Study of Time. She co-supervises the internship program, and teaches courses on organizational and team communication, survey research methods, as well as an original course, called Time Matters, taught at both the undergraduate and graduate levels.

Victoria Bellotti, speaker at Overloaded 2013

Victoria Bellotti

Principal Scientist, PARC

Victoria Bellotti is a Principal Scientist and the developer of PARC's Opportunity Discovery research and strategic investment targeting program, which assists clients in identifying the best direction to move with new technology-centered business ventures. Victoria also studies people to understand their practices, problems, and requirements for future technology, and designs and analyzes human-centered systems, focusing on user experience.

Best known for her research on personal information management and task management, Victoria has more recently been focusing on user-centered design of context- and activity-aware computing systems. Her previous work at London University UK, The British Government's Department of Trade and Industry, EuroPARC, and Apple encompasses domains such as transportation, process control, computer-mediated communication, collaboration, and ubiquitous computing.

Victoria received her Ph.D. in Human Computer Interaction from Queen Mary and Westfield College, an M.S. in Ergonomics and a B.S. in Psychology from University College, both within London University. She is a co-inventor on 10 patents and 8 patent applications and an author or co-author on over 50 papers and book chapters. She also serves as an Adjunct Professor in the Jack Baskin School of Computer Engineering at UC Santa Cruz.

Breck England, speaker at Overloaded 2013

Breck England

Vice President of Product Architecture, FranklinCovey

Dr. Breck England is FranklinCovey’s content expert and chief writer. He ensures that the firm leads in providing world-class effectiveness solutions for our clients.

As a senior consultant, Breck has 25 years’ field experience in helping some of the world’s prime corporations become more effective in leadership and communication. He has directed such projects for some 200 organizations around the world—from Switzerland to Saudi Arabia. A sampling includes Bristol-Myers Squibb, Bank of America, GE, AT&T, Groupe Bull, Roche, Chevron, and Lawrence-Livermore Laboratories.

Breck was coauthor with Stephen R. Covey of The 3rd Alternative, Predictable Results in Unpredictable Times, and Great Work, Great Career.

David Farkas, speaker at Overloaded 2013

David K. Farkas

Professor, HCDE University of Washington

David K. Farkas is a Professor in the Department of User Centered Design & Engineering at the University of Washington. His career-long focus is how to design the most usable information products: help systems, PowerPoint decks, websites, consumer information graphics, and more. He is currently investigating uses for QuikScan, a document format that employs within-document summaries to improve retention and allow readers to choose their preferred level of detail.

Jared Goralnick, speaker at Overloaded 2013

Jared Goralnick

Founder and CEO, AwayFind

Jared Goralnick is Founder and CEO of AwayFind.com, a web application that addresses email interruptions. In 2010 he sold his technology productivity training company, SET Consulting, that worked with organizations like NTT, HP, NIST, and the FBI. He is also the EVP of the Information Overload Research Group, Founder of Ignite DC, and a Mentor at Founder Institute and 500 Startups.

You can find Jared blogging/tweeting online at Technotheory.com/@technotheory, and he’s also written for sites like Lifehacker and WebWorkerDaily. He received a software engineering degree at 17 and Bachelor’s in Philosophy with honors from University of Maryland at 20. When he’s not addressing (or suffering from) information overload on his blog or at conferences, he’s a big fan of photography, swing and blues dance. He divides his time between San Francisco, Buenos Aires, and Washington, DC.

David Grossman, speaker at Overloaded 2013

David Grossman

Founder & CEO, The Grossman Group

A leading consultant, speaker and author, David Grossman is one of America’s foremost authorities on communication inside organizations.

David is president and founder of The Grossman Group (formerly dg&a), an award-winning Chicago-based communications consultancy focusing on organizational consulting, strategic leadership development and internal communications. With a roster of Fortune 500 clients including Cisco Systems, Heinz, Intel, Lilly, Lockheed Martin, McDonald’s, and Virgin Atlantic, The Grossman Group works at the highest levels within organizations helping drive turning point moments for its clients.

David also currently teaches the only graduate-level course in internal communications in the U.S. at Columbia University.

Robby Macdonell, speaker at Overloaded 2013

Robby Macdonell

VP of Product Development, RescueTime.com

Robby drives product development at RescueTime.com and helps knowledge workers around the world better understand how they are spending their time. He's played key roles in design and user experience for several Seattle-area startups, and has a passion for connecting people with information that will improve their lives. As an active member of the Quantified Self community, Robby is also a strong advocate for the use of personal analytics as a foundation for self-discovery and behavior change. His current work at RescueTime focuses on helping people understand their less-obvious time wasters, and providing an approachable framework for dealing with the ever increasing barrage of information in today's workplace.

Dan Markovitz, speaker at Overloaded 2013

Dan Markovitz

Principal, TimeBack Management

Dan Markovitz is founder and owner of TimeBack Management. He is a faculty member at the Lean Enterprise Institute, and regularly teaches at the Stanford University Continuing Studies Program. He also leads a problem solving workshop at the Ohio State University’s Fisher School of Business.

In addition to his consulting, Dan regularly speaks and leads workshops at national and regional conferences, capped most recently by his keynote address at the 2011 Lean Product & Process Development Exchange. Dan holds an MBA from the Stanford University Graduate School of Business, and a BA from Wesleyan University.

Anne Miller, speaker at Overloaded 2013

Anne Miller

Founder, Chiron Associates

Anne Miller is a recognized specialist on getting heard in today’s noisy world. For twenty-five years, high profile associations and companies from The UN to Deloitte to The Executive Forum have relied on her for sales and presentation skills seminars, speaking, and consulting. She is the author of five books, the newest being “The Tall Lady With the Iceberg: the power of metaphors to sell, persuade & explain anything to anyone.” She has appeared on Bloomberg News Radio, NBC Today in New York, and CNNfn and has been featured in numerous online and offline publications and as a guest lecturer at selected Columbia Business School programs. Anne holds her MA from The University of Wisconsin and resides in New York City.

Alexander Moore, speaker at Overloaded 2013

Alexander Moore

CEO, Baydin

Alex is the CEO of Baydin, an email productivity company. Baydin makes software that combines AI and behavioral science to ease the burden on overloaded emailers. The company is best known for its wildly popular Boomerang email scheduling extension, which has been downloaded over a million times and brought the company to profitability 6 months after exiting beta.

Alex previously worked at Analog Devices and graduated with Master’s and Bachelor’s degrees from MIT. When taking a break from his email, Alex makes a Chicken Florentine that tastes like angels singing and is a rabid Alabama football fan. He tweets at @awmoore.

Nima Niakan, speaker at Overloaded 2013

Nima Niakan

Director of Customer Solutions, FirstRain

With more than a decade of software experience designing solutions that meet the everyday information challenges of business users, Nima brings a combination of leadership, creativity and analysis to organizational adoption and customer success at FirstRain. He is currently the director of customer solutions, leading FirstRain Customer Support, Sales Engineering and Customer Engagement teams. Before FirstRain, Nima was a part of the Cadence Design Systems worldwide business development team responsible for developing new ways of utilizing Web technologies and for driving a more flexible license and purchasing business model to help customers adapt and respond to business needs in real time.

Nima holds a B.S. from the College of Architecture & Environmental Design from California Polytechnic State University, San Luis Obispo, and an M.B.A. from Pepperdine University.

Steve Whittaker, speaker at Overloaded 2013

Stephen Whittaker

Professor of Pyschology, UC Santa Cruz

Steve Whittaker works at the intersection of Psychology and Computation, looking at how we live our everyday lives online. Professor Whittaker uses insights from Cognitive and Social Science to design new digital tools to support memory, collaboration and socialising. His past research has been funded by the EU, NSF, EPSRC (UK) and Microsoft. He currently has a Google grant to look at online collaboration, and will soon be taking over as Editor of the Human Computer Interaction journal.



Time Title Speaker
8:30 AM - 9:00 Breakfast and Registration
9:00 - 9:15 Welcome and Introductions
9:15 - 10:00 The Research Front Victoria Bellotti and Dawna Ballard
10:00 - 10:30 The Psychology of Information Overload Cliff Atkinson
10:30 - 10:50 Break
10:50 - 11:15 Lean: it's not just for factories anymore Dan Markovitz
11:15 - 11:40 E-nough Already: Stop bad email David Grossman
11:40 - 12:05 PM We can design texts for more productive reading David Farkas
12:05 - 1:05 Lunch
1:05 - 2:35 Brainstorming and Small Group Work All Participants
2:35 - 2:45 Coffee Break
2:45 - 3:10 The Tall Lady with the Iceberg Anne Miller
3:10 - 3:35 5 Productivity Choices: Surveyed Productivity Behaviors Breck England
3:35 - 4:20 Can Technology Save Us? Nima Niakan, Robby Macdonell, and Alexander Moore
4:20 - 4:45 Overload: Biology, Psychology and Technology Stephen Whittaker
4:45 - 5:00 Next steps and wrap-up

This agenda is still in progress, and is subject to change.

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Location & Details

PARISOMA Innovation Lounge,
169 11th Street,
San Francisco, CA 94103

Saturday, February 9th,
8:30 AM—5:00 PM

Snacks and a light lunch will be served. For lodging, we recommend the nearby Hotel Whitcomb.