Reducing Information Pollution

“Constant, Constant, Multi-tasking Craziness”: Managing Multiple Working Spheres

May 15, 2016 | Posted By Nathan Zeldes

This is the classic study that showed, with real data, that knowledge workers are interrupted and switch tasks every few minutes. Our study confirms what many of our colleagues and ourselves have been informally observing for some time: that information work is very fragmented. What surprised us was exactly how fragmented the work is. In a typical day, we found that people spend an average of three minutes working on any single event before switching to another event.

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