Reducing Information Pollution

5 Tips for Bringing More Mindfulness to Your Work

Source: Globoforce blog
Author: Jacqueline Carter
Date: 01/18/2018
Excerpt: The root cause of stress and work-related exhaustion does not come from what is happening in our external environment, but how we respond to it from our internal landscape; more specifically – from how our mind reacts to what we are experiencing and the extent to which we are able to effectively manage our mind, or not.
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Recent Additions

The impact of email productivity training – Academic Research

Recently at Emailogic we had the opportunity to take part in an academic study to have email training tested for its  effectiveness on productivity and well-being.

Busy senior service managers at Guy’s and St Thomas’ NHS Foundation Trust in London UK all agreed that email overload was an issue needing attention.

100 of these senior managers attended an email best practice training course.

An independent academic research study was run alongside the training to measure the subsequent impact on the manager’s well-being and productivity. The study was conducted by an independent expert who specialises in well-being and productivity – Dr Bridget Juniper.

The study showed that after training the managers were statistically signifcantly:
– More focused, less distracted
– Working more effectively under pressure
– Improved well-being

They also saved 31.1 minutes every day reading, writing and managing emails.

“Email productivity training has had a significant, positive impact on managers’ performance and productivity. Better decisions and less stress will result in better care for our patients”.
Staynton Brown, Associate Director Guy’s and St Thomas’ NHS Foundation Trust – Click here to watch a video of Staynton Brown talking about the results.

Interestingly two control groups were included in the study. One was sent written email best practice guidelines but had no training. The second control group received no guidelines or training. The study results showed clearly that both control groups showed little or no change.

Managing email overload is becoming increasingly a problem for businesses of all shapes and sizes and the research is a real insight into how it can improve and make a real difference when it is addresses fully and with a solid strategy.

Source:
Excerpt: Recently at Emailogic we had the opportunity to take part in an academic study to have email training tested for its  effectiveness on productivity and well-being. Busy senior service managers at Guy’s and St Thomas’ NHS Foundation Trust in London UK all agreed that email overload was an issue needing attention. 100 of these senior managers attended an [...]
 

Information Overload – Workzone Publication

Very noteworthy article from Andrew McDermott regarding ways to overcome overload. Great suggestions and guidance that can really make a difference.

Source: Workzone
Author: Andrew McDermott
Date: 10/30/2017
Excerpt: Information Overload Is Crushing You. Here are 11 Secrets That Will Help.
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Overloading our health?

OVERLOAD – IS IT HARMING US?: BY M.MANN -EMAILOGIC

Is your reliance on email affecting your health? 

The US technology consultant Linda Stone has discovered that many of us unconsciously hold our breath, or breathe shallowly while responding to emails – a habit that can compound stress.

This can then add fuel to a host of other symptoms such as asthma, depression and obesity.

Another recent study by the Work & Health research centre at Loughborough University has proved many office workers suffer from physical as well as mental problems, due to a lack of exercise. One possible explanation for this was an increasing reliance on – an addiction to – email.

The staff surveyed were often relying on email rather than getting up to walk across
the room.

The research found that lack of physical activity affected more than 70% of the UK employees surveyed. This manifested itself in increased and longer periods of sick leave.

So the message is email less and have more face to face contact, when appropriate.

Sometimes email messages that go backwards and forwards several times actually take longer to write that a quick conversation covering the same issues, probably in richer and more valuable detail, would take.

Save yourself the daily stress and after a week, see the difference! Give this a try what have you to lose?

Source:
Excerpt: OVERLOAD – IS IT HARMING US?: BY M.MANN -EMAILOGIC Is your reliance on email affecting your health?  The US technology consultant Linda Stone has discovered that many of us unconsciously hold our breath, or breathe shallowly while responding to emails – a habit that can compound stress. This can then add fuel to a host [...]
 

Interesting Remedy for Mayo Clinic EHR Information Overload

After conducting 1500 interviews with clinicians, a complex rules set was developed to filter out “meaningless data” and create visualizations to focus attention on critical information elements. This is an amazing remedy for abundant clinical information communicated real-time for patient care. Worth your quick read: https://hbr.org/2018/03/how-mayo-clinic-is-combating-information-overload-in-critical-care-units. Marty B #IORGforum

Source:
Excerpt: After conducting 1500 interviews with clinicians, a complex rules set was developed to filter out “meaningless data” and create visualizations to focus attention on critical information elements. This is an amazing remedy for abundant clinical information communicated real-time for patient care. Worth your quick read: https://hbr.org/2018/03/how-mayo-clinic-is-combating-information-overload-in-critical-care-units. Marty B #IORGforum
 

IORG Launches New Monthly Webinar Series

During May 2018, Nathan Zeldes (President) described the mission and benefits provided from IORG. [https://www.youtube.com/watch?v=0RN_6Ah63_A].
Each month IORG will present a Steering Committee member or other individuals addressing challenging issues and potential solutions to IO. IORG homepage and social
media will provide specific details for forthcoming webinars. Stay tuned!

Source:
Excerpt: During May 2018, Nathan Zeldes (President) described the mission and benefits provided from IORG. [https://www.youtube.com/watch?v=0RN_6Ah63_A]. Each month IORG will present a Steering Committee member or other individuals addressing challenging issues and potential solutions to IO. IORG homepage and social media will provide specific details for forthcoming webinars. Stay tuned!
 

Collaborative Overload

During the 1990’s, organizations shifted from a functional-centric structure to a business process-centric structure. After completing difficult change management actions, benefits were harvested, e.g., reduced cycle time, decreased rework and improved customer satisfaction. Information overload can occur from individual actions during and outside of work as well as team activities. The cited references describe some root causes of collaboration overload and suggests remedies. The benefits from a business process-centric structure can be reduced by collaboration overload. It’s worth reading these materials to achieve your expectations from collaboration benefits. Marty B #IORGforum

Source: stand alone
Author: Rob Cross
Date: 07/01/2016
Excerpt: Rob Cross offers a good description of collaborative overload (ref link included) and a diagnostic test [www.RobCross.org/collaborative-overload). Also see Harvard Business Review; Jan-Feb 2016 and www.bethkantor.org/techwellness-np-workplace for ways to reduce collaborative overload
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Better Mental Organization May Reduce Information Overload

Daniel Levitan’s book: The Organized Mind: Thinking Straight in the Age of Information Overload (Dutton/Penguin 2014) describes in Chapters 2 & 3 how the mental processes for encoding, organizing and retrieving accepted information can increase or decrease your cognitive load for information processing. The content is more than replacing a formal taxonomy with your personal folksonomy. Fascinating read. Marty B. #IORGforum

Source:
Excerpt: Daniel Levitan’s book: The Organized Mind: Thinking Straight in the Age of Information Overload (Dutton/Penguin 2014) describes in Chapters 2 & 3 how the mental processes for encoding, organizing and retrieving accepted information can increase or decrease your cognitive load for information processing. The content is more than replacing a formal taxonomy with your personal folksonomy. [...]
 

The Efficiency Paradox: What Big Data Can’t Do

Embedded algorithms processing big data are proposed to reduce human information processing demands. Edward Tenner in his book The Efficiency Paradox: What Big Data Can’t Do [Alfred a Knopf, 2018] proposes that the efficiency from embedded Big Data Analytics can be counterproductive, e.g., missed opportunities, adopting new approaches, less intuitive thinking. He provides a persuasive rationale for his position including many valuable examples. Tenner recommends that a selective combination of embedded algorithms and human intuition will improve judgments, learning and decision-making. Marty B #IORGforum, #EndInfoOverload

Source: Amazon
Author: Edward Tenner
Date: April 17, 2018
Excerpt: Embedded algorithms processing big data are proposed to reduce human information processing demands. Edward Tenner in his book The Efficiency Paradox: What Big Data Can’t Do [Alfred a Knopf, 2018] proposes that the efficiency from embedded Big Data Analytics can be counterproductive, e.g., missed opportunities, adopting new approaches, less intuitive thinking. He provides a persuasive rationale [...]
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Storynomics: Story-Driven Marketing in the Post-Advertising World

Our mental effort or workload is reduced when a set of information items or chunks are delivered as a story. Indeed our ability to recall the content also is improved. A new book Storynomics: Story-Driven Marketing in the Post-Advertising World by respected storyteller Robert McKee & Thomas Gerace (Twelvebooks.com; Hatchett Book Group; March 2018) provides a field-tested approach to creating effective stories. McKee’s website is: https://mckeestory.com/. Decades ago, I (others also?) proposed that Information was defined as more than “data relevant to the task,” but also an effective representation or format to understand and communicate the information effectively. Stories provide an extremely effective frame for delivering information content. A number of software modeling applications, e.g., Tableau and IBM WATSON Analytics have built-in capability for creating storyboards. These are elements that are more than a PPT deck–a set of slides integrated by a common storyline having a captivating beginning, followed by valuable content, and often concluded with some “call to action.” If you have not tried storyboarding to reduce the mental processing effort by your audience, jump onto the storytelling bandwagon.

Source: Amazon
Author: Robert McKee & Thomas Gerace
Date: March 20, 2018
Excerpt: Our mental effort or workload is reduced when a set of information items or chunks are delivered as a story. Indeed our ability to recall the content also is improved. A new book Storynomics: Story-Driven Marketing in the Post-Advertising World by respected storyteller Robert McKee & Thomas Gerace (Twelvebooks.com; Hatchett Book Group; March 2018) provides a [...]
Go to: Book
 

Information Overload, Perhaps look in the Mirror

One definition of information is the degree of uncertainty reduction. How much information do you need to gather to achieve an acceptable
confidence level that you have sufficient information to make a judgment or decision? Herb Simon made a distinction between optimization
and satisfaction. Similarly, an inverted U curve for amount of information gathered suggests that too much information creates an excessive
cognitive processing load. Of course, other factors enter into your information gathering behavior, e.g., economic loss function for an incorrect
judgment or decision, position of the person(s) in the organization to whom this recommendation is sent, diagnosticity of the information content.
Do you ask yourself explicitly if you have or have not gathered a sufficient amount of valuable information or are you compulsively attempting to
conduct an exhaustive search? Don’t permit this cause for information overload to be self-inflicted. Marty Bariff, IORG Treasurer posting blogs
during May.

Source:
Excerpt: One definition of information is the degree of uncertainty reduction. How much information do you need to gather to achieve an acceptable confidence level that you have sufficient information to make a judgment or decision? Herb Simon made a distinction between optimization and satisfaction. Similarly, an inverted U curve for amount of information gathered suggests [...]
 

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