Reducing Information Pollution

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Coping With Information Overload

October 2, 2012 | Posted By

Information Overload: We Have Met the Enemy and He Is Us

April 1, 2010 | Posted By

Source: Basex
Author: Jonathan Spira et al
Date: 2007

Information Overload: We Have Met The Enemy And He Is Us

Information Overload: We Have Met the Enemy and He Is Us, a 26-page report, looks at strategies companies can use to cope with information overload, including ten tips designed to ease the burden immediately.

End-user case studies in the report include Intel (including an interview with Nathan Zeldes of Intel, who is in charge of the company’s fight against Information Overload), Morgan Stanley, and Citrix. The now well-known January 2007 information overload summit, which included executives from Microsoft, IBM, Intel, Google, Morgan Stanley, as well as eminent academicians, is also discussed.

Information is the new currency of our society yet workers are drowning in information. A typical worker gets 200 e-mails, dozens of instant messages, multiple phone calls (office phone and mobile phone), and several text messages, not to mention the vast amount of content that he/she has to contend with. “It’s not unlike the game of Tetris, where the goal is to keep the blocks from piling up. You barely align one and another is ready to take its place” says the report.

Information overload has become a significant problem for companies of all sizes, with some large organizations losing billions of dollars each year in lower productivity and hampered innovation. Interruptions alone cost companies in the U.S. $650 billion per year.

Most managers and companies have failed to realize how these numbers add up to impact their bottom line. It’s not just a case of too much e-mail, too many interruptions, too many projects, and too much content. It’s all these things clashing — sometimes like an orchestra without a conductor.

As a member of IORG, you are entitled to a single-user license for this report. 

To download the report, click here: InformationOverload.BasexReport

Intel’s War on Information Overload

January 12, 2010 | Posted By

Source: Basex
Author: Jonathan Spira, Cody Burke
Date: 2008

Intel’s War On Information Overload

This 36-page report, “Intel’s War on Information Overload: A Case Study”, is an exclusive in-depth analysis of the efforts that Intel has undertaken over the years to combat Information Overload.

Information Overload, which describes an excess of information that results in an inability to concentrate on tasks and stay focused, is a massive problem in the twenty-first century; recent Basex research shows that Information Overload costs the U.S. economy ca. $900 billion per year.

Intel has long been a leader in the silicon revolution and in the adoption of knowledge sharing and collaboration technologies. Intel also has a history of developing programs and practices to deal with Information Overload issues for well over a decade, and for good reason.

Intel’s own research indicated that each knowledge worker loses ca. eight hours per week due to Information Overload, which for a company its size would result in a cost of $1 billion per year.

Internal Intel surveys in 2006 revealed that that:
– The typical Intel employee was receiving 50-100 e-mail messages daily
– Employees were on average spending 20 hours per week handling e-mail
– 30% of e-mails were unnecessary
– Top executives reported receiving up to 300 messages per day
– Intel as a company received on average 3 million e-mails a day

In response to these numbers, Intel launched a series of seven-month-long pilot initiatives aimed at combating Information Overload. The three pilot programs were:
– Quiet Time
– No E-mail Day (NED)
– E-mail Service Level Agreement (SLA)

For this report, a Basex exclusive, Basex was provided with direct access to Intel personnel and exclusive access to surveys conducted before, during, and after each program.

In this groundbreaking report, Basex examines such critical issues as:
– What does Information Overload really cost?
– Can you change people’s expectations about email reply times?
– Are mandated no e-mail days a good idea?
– How do you give knowledge workers more time for thought and reflection?
– What effect does one’s role have on the effectiveness of Information Overload reduction programs?

The report explores the sources of information and interruptions that the knowledge worker encounters on a daily basis, and provides an in-depth analysis of the efforts that Intel has undertaken to confront the resulting Information Overload and lost productivity.

“Intel’s War on Information Overload: A Case Study” is a must-read for any organization seeking to launch programs and initiatives to combat Information Overload, and a rare glimpse into how Intel, an early leader in such efforts, is confronting the issue.

As a member of IORG, you are entitled to a single-user license for this report. 

To download the report, click here: IntelWarIO.BasexReport

Tackling Information Overload

January 11, 2010 | Posted By
Source: Information Today
Author: Paula Hane
Date: May 4, 2009

The subject line grabbed my attention-“Information Overload: The Impact on the Organization.” The thought of spending time listening to the webcast was itself pressure. But I was feeling particularly overloaded that day, so I registered for the free event from the nonprofit group calling itself the Information Overload Research Group (IORG; A key company in the organization is Basex, Inc. (, which describes itself as a “knowledge economy research firm” that serves IT vendors and buyers with an expertise in knowledge worker management and productivity. Here’s the compelling statistic: Basex estimates, based on data it has gathered, that information overload costs the U.S. economy a minimum of $900 billion a year in lost productivity and reduced innovation. That’s a big number.


Death by Information Overload

January 11, 2010 | Posted By
Source: Harvard Business Review
Date: September 1, 2009

Can everyone just stop whining about information overload? I mean, in the knowledge economy, information is our most valuable commodity.

And these days it’s available in almost infinite abundance, delivered automatically to our electronic devices or accessible with a few mouse clicks. So buck up, already!


Do You Have Information Overload?

January 11, 2010 | Posted By
Source: Rovers Bay
Date: January 11, 2010

In today’s business environment, we have fax machines, telephones, mobile telephones, car phones, FedEx, snail mail, and of course email. With all these methods for transferring information, there sure is a lot of knowledge changing hands. But is that always a good thing? A company called Basex has made itself a leading authority on a problem of modern times: information overload. It’s website offers a methodology for pinpointing opportunities to reduce the actual amount of information you receive for the sake of greater efficiency.


Multitasking ist ein Mythos

January 3, 2010 | Posted By

Source: Vienna Online

Published: August 8, 2009

Nicht das Internet- Surfen schmälere die Produktivität, sondern der Überfluss an E- Mails. Diese Meinung vertritt Jonathan B. Spira, Geschäftsführer der New Yorker Beratungsfirma Basex, in einem Interview mit dem ORF.


Information Anxiety: Fact, fiction or fallacy

January 3, 2010 | Posted By

Source: InsideKnowledge

Date: July 2009

Have you ever wondered what information-related issue creates the most anxiety amongst middle managers? The fact that information overload would be near the top of the
list might surprise you. In advance of 2008, Basex, a knowledge economy research and advisory firm, named information overload as the expected ‘problem-of-the-year’. They estimated that over the course of 2008, an estimated $650bn would be lost in the United States due to reduced productivity and throttled innovation. Additionally, their research concluded that as much as eight hours of worker productivity per week would be lost because of this phenomenon.

Read This and Cost Your Company Dough

January 3, 2010 | Posted By

Source: New York Times

Published: December 22, 2008

The question is not whether the nation is overwhelmed with checking e-mail and RSS feeds, answering calls, exchanging instant messages, surfing the Web, watching YouTube and playing that one game where you try to organize the falling blocks.

The question is how much money all of this costs.

Basex, a research firm, estimates in data published on Monday that information overload costs the economy $900 billion a year in lost productivity.

Is Information Overload a $650 Billion Drag on the Economy?

January 3, 2010 | Posted By

Source: New York Times

Published: December 20, 2007

Author: Steve Lohr

Basex, a business research firm, came out this week with a twist on the usual year-end looking-back and looking-forward lists. The firm picked a “problem of the year” for 2008, information overload.

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