New Technology-Enabled Approaches to Avoiding Collaboration Overload
More than 8 million customers across 70,000 companies use Slack’s collaboration-messaging tool. The vendor, which recently filed for an IPO, has been the poster child of the burgeoning enterprise collaboration and messaging space which is projected to hit $3.2 billion by 2021, according to International Data Corp.
There’s no shortage of enterprise aptitude for digital collaboration tools. But in the midst of this digital collaboration arms race, are we helping or hurting overall workplace productivity and effectiveness?
“Real-time communications and collaboration provide many advantages to knowledge workers, enabling flexible work arrangements that allow them to work anywhere, anytime. The flip side is that workers are now available 24/7, blurring the lines between work and personal time. It also tends to foster an ‘always-on’ mentality, which is becoming increasingly prevalent in the workplace,” says Raul Castanon-Martinez, an industry analyst with 451 Research. “Knowledge workers have come to rely on real-time communications and team collaboration technologies but find themselves constantly bombarded with distractions from email, phone calls, mobile messaging and notifications.”
We’ve now reached a state of communication overload. What are the best way’s to address this?
This post takes a look at the effect of smartphones on small children, 10 years and younger. Recent surveys show figures around 25% for children under 10 who have their own device, and these numbers are rising; the risks are severe, and span a wide range from damaged personality development to visual impairment.
The post goes beyond the risks and looks at some solutions, at the country, school, and personal level.
This article promotes the following strategy: inbox infinity. “Adopting inbox infinity means accepting the fact that there will be an endless, growing amount of email in your inbox every day, most of which you will never address or even see. It’s about letting email messages wash over you, responding to the ones you can, but ignoring most.”
Your non-paperless office is costing you more than you think, but the benefits of going paperless can deliver an impressive level of return on investment. Studies show that enterprise content management (ECM) offers some of the highest direct ROI rates ever reported. One study reported nearly 60 percent of ECM users achieved payback in 12 months or less — a single budget cycle — and 28 percent experienced positive returns after just 6 months.
If your organization is just now starting down the paperless path, you can take heart knowing there is tremendous financial growth to be had which will make the transition considerably worthwhile.
As with all transformations, only with truth can you see the light. If organizations are prepared to take on the real work that is needed for process automation, they’ll reap the rewards of cost savings and greater efficiency, giving them the means to support better employee and customer experiences.
News item describes a boundary-breaking collaboration, funded at $1M for 4 years by the National Science Foundation, between Boston University researchers from diverse departments. The collaboration will look at advanced technology to get a handle on media overload.
Quote: While there are a handful of very good digital reading tools (Pocket, Flipboard, Kindle), the next wave of products will be built to deliver a better news consumption experiences.
Rob Cross offers a good description of collaborative overload (ref link included) and a diagnostic test.
During the 1990’s, organizations shifted from a functional-centric structure to a business process-centric structure. After completing difficult change management actions, benefits were harvested, e.g., reduced cycle time, decreased rework and improved customer satisfaction. Information overload can occur from individual actions during and outside of work as well as team activities. The cited references describe some root causes of collaboration overload and suggests remedies. The benefits from a business process-centric structure can be reduced by collaboration overload. It’s worth reading these materials to achieve your expectations from collaboration benefits. Marty B #IORGforum
Humans are too intelligent and adaptive. That’s the problem we’re tackling.
Swingnow Project is quiet, subtle, and disruptive.
Sending an email or text to the wrong person is embarrassing! Moreover, it can be a personal and, in some cases, a professional nightmare. You certainly do not want your boss reading an argument with your spouse or a friend reading something negative you said about her! Unfortunately, these types of messaging mishaps happen all too often. (more…)