Information Overload

All about Information Overload

Misinformation Overload

It is currently estimated that through mobile phones, electronic mail, television, radio, newspapers, books, social media etc people receive about 105,000 words or 34 Gigabytes of information per day. Unfortunately, alot of this information is superficial, manipulated, and biased. People are so inundated and overwhelmed by the deluge of information overload, that they lose the ability to think and feel, to assess what is real and what is fake, what is useful or what is harmful. The media sells it, and you live the role.

I recently listened to a TED Talk “How language shapes the way we think” and realized that simply listening to the nightly news can place biased and irrational thoughts in our minds, like it or not. I prefer to have freedom of thought, where my thoughts are my own and not biased or manipulated by others.

One defense mechanism is to simply shut off the misinformation flow.  Another is to practice metacognition – the art of thinking about what you are thinking. Why do I think the way I do, how can I think differently, what thoughts do I wish to create? Perhaps we should all think, and think again, how can we work together to solve the world’s problems rather than working against each other. Try starting with one small step forward to shut off the misinformation overload and see if you can take the next step by practicing metacognition.

Watch the Ted Talk here:



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1ST IORG Virtual Bonfire

Tune in to the 1st IORG Virtual Bonfire, an open conversation with IORG Leadership Team and IORG Community members. After introductions and a brief overview of the IORG mission, the open discussion evolved into an engaged conversation regarding various approaches to effectively manage email driven information overload. Should companies leverage tools and technology to develop efficient email delivery processes, referencing the Toyota Production System “just in time” process design? or do we need behavior based organizational culture and mindset changes? or both? What about information overload in our everyday lives beyond email?  What about mental overload, the information overload, or clutter in our mind? While the discussion may not have all the answers, the first step in problem solving is to identify the root cause of the problem.


Introductions – first 12 minutes

IORG Mission – next 5 minutes

Open Discussion – last 43 minutes



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De-cluttering the Noise for Decision-Making

Today’s IORG Guest Post is from Ingrid Pope, Mind De-Clutterer and Executive Coach.  Ingrid’s mission is to de-clutter the world of everything that gets in the way of our effectiveness, our focus, and our life  by creating space to think, to work, to live.

One of our biggest challenges today is the overload of data and information, especially when we find ourselves with a decision to make. The expression “analysis paralysis” comes to mind, and it will probably feel quite familiar to many of us!

When I found out that the police (in the UK) had developed a model to address just that, I became curious and interviewed retired Metropolitan Police Chief Superintendent Craig Haslam to ask him about it. Effectively, this model has 5 steps:

  1. Gather the information and intelligence available (and this will be very fluid and likely to change all the time)
  2. Assess the threat/risk and develop a working strategy
  3. Consider the powers and policy frameworks
  4. Identify the options and contingencies
  5. Take action and review what happened

And at the heart of all these steps is the code of ethics, which guides every single decision and action that is taken.

We can apply this model to decisions that we need to take too, going through the steps and ensuring that our chosen path always reflects our values at all times.

What are you noticing in your decision-making? How aligned are you to your values? And how often do you take the time to review what happened and learn from it for next time

Watch the full interview here:

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Information Overload – Nutrition

I recently completed the eCornell T. Colin Campbell Center for Nutritional Studies Plant-Based Nutrition certificate program.  One of the things I learned is that like everything else in the world even “nutrition” can be a victim of information overload.  It is overwhelming to try to separate fact from fiction when researching dietary choices when a google search of the word “diet” yields 1 billion returns, 887 million returns for “nutrition”, and 2.4 billion returns for “plant-based”.

In an attempt to simplify the chaos of nutritional information overload, the T. Colin Campbell Plant-Based Nutrition course provides science-based research and lectures from over 20 leading experts and studies, including The China Study, a 20-year research project that linked the consumption of animal food sources to chronic illnesses such as heart disease, cancer, diabetes, obesity, and dementia.  As an antidote, an increase in the consumption of plant-based whole foods and a decrease in animal-based and processed foods provides the nutritional foundation to both avoid and reverse disease.

In addition to human health, consuming a plant-based diet is healthier for the planet and the economy as well, as for example, it takes 4 million gallons of water to produce 1 ton of beef.  In addition, livestock generate anywhere from 15% to 51% of all greenhouse gases, depending on which study you reference and whether you count “all in” such as livestock feed, burning/clearing forests, nitrous oxide from fertilizers etc. More information overload!

After 6 weeks of coursework and billions of sources of digital information available for reference, I realized there was a very simple message worth following, a great filter to apply to all the nutritional information overload noise.  It all comes down to lifestyle choices that each and every one of us makes every day.  Everything that really matters, our personal health and wellbeing, the health of our planet, and even the health and sustainability of the economy all comes down to what is at the end of our fork, what we put in our mouth each day. Ask yourself, is this the best choice I can make all things considered?  Keep it simple and essential, filter out the information overload, and choose wisely.

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Creating Space: Tips on De-Cluttering while Working from Home

Ingrid Pope is a Mind De-Clutterer and Executive Coach.  Ingrid’s mission is to de-clutter the world of everything that gets in the way of our effectiveness, our focus, and our life by creating space to think, to work, to live.

Over the past year Ingrid has posted 15 de-cluttering tips inspired by conversations with her clients. Clutter in all its forms gets in the way of focus and effectiveness, and now that most of us are working from home, we might find it more difficult at times to keep our attention on what needs to be done.

  • Tip 1: de-clutter your webcam backdrop
  • Tip 2: de-clutter your news intake
  • Tip 3: de-clutter your to-do list
  • Tip 4: de-clutter your worries
  • Tip 5: de-clutter your distractions
  • Tip 6: de-clutter your bedroom
  • Tip 7: de-clutter your habits
  • Tip 8: de-clutter your biases
  • Tip 9: de-clutter your kitchen
  • Tip 10: de-clutter your desktop
  • Tip 11: de-clutter your diary or calendar
  • Tip 12: de-clutter your communications
  • Tip 13: de-clutter your disguises
  • Tip 14: de-clutter your assumptions
  • Tip 15: de-clutter your inner critic

Go to Ingrid’s blog for a short insightful summary for each tip.

You can also download a PDF of her 15 Tips by using this link:  De-cluttering – 15 tips


You can follow Ingrid’s full blog at


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Who’s in Charge?

When we think about information overload, we quickly go to our inbox as a major source of mental clutter and stress. Not only is the number of e-mails in our inbox a source of pressure, but also the feeling that this pressure is caused externally by others: someone, somewhere sent us something that we now need to deal with. These others can be colleagues, clients, friends, family, as well as newsletters (requested or not) from a whole range of organizations or groups, as well as unsolicited or commercial spam. There is a feeling of lack of control about all this digital clutter that requires our attention.

But what about the information overload and stress from it that we cause to ourselves? An intention of 10 distracting minutes on our social media/news platform of choice very rapidly turns into 30 to 60 minutes, leaving us wondering where that time has gone? And as we become increasingly familiar with the manipulative nature of the technology to keep us on the platforms for as long as possible, we again feel a sense of loss of our own agency. And our usual pattern of giving ourselves a hard time kicks in, our internal critic gets involved, and we cause a whole new layer of mental clutter that we now need to deal with.

So let’s claim that agency back! Here are 3 simple steps to follow (to be repeated as often as necessary):

  1. pay careful attention to what you are currently spending your valuable brain capacity on
  2. with this awareness, decide what needs to change and how you will do that
  3. make it happen! (and knowing that you’re in control, you can make it as easy as it sounds)

Feel free to enlist the help of others (friends, colleagues, professionals, technology even) to keep you accountable to the goals you set yourself until they become your new habit. And if you want to spend 2 hours reading the news, that’s OK, just as long as you have actively chosen to do so, and you do it with full awareness of how you are spending your time.

Happy de-cluttering!

Ingrid Pope


Today’s IORG Guest Post is from Ingrid Pope, Mind De-Clutterer and Executive Coach.  After a 16 year career in Corporate IT, Ingrid works with leaders and executives who operate in highly complex environments, who are overworked and are constantly juggling between getting the tasks done versus looking after their people. In the process they have lost the focus of what is important and needs attention – quite often themselves.

Ingrid’s mission is to de-clutter the world of everything that gets in the way of our effectiveness, our focus, and our life by creating space to think, to work, to live.


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Mindful or Mind Full ?

More so than usual as we exit 2020 and enter the new year most of us are looking forward to letting go and leaving behind anything that no longer serves our purpose. This may include physical stuff that we clean out of closets and drawers, digital information overload, and the clutter of thoughts stored in our mind. Clutter drains our energy, stifles creativity, and leads to loss of focus and productivity. Now is a good time to purge what you no longer need and only retain the possessions, information and thoughts that serve your purpose, and more importantly bring joy to your life.

I recently realized that my extensive email filing system that I used to sort and store thousands of gigabytes of information a day for future use was an absolute failure. I was letting too much information in and getting lost in the noise from information overload. Following minimalist Joshua Becker’s advice, I realized that the first step in crafting a life that you want is to get rid of everything you do not want. After dramatically downsizing my digital footprint, I turned to Japanese de-clutter expert Marie Kondo and adopted the mantra that going forward I would only bring into my life possessions, information and thoughts that serve my purpose and bring joy to my life. After all, a joyful state of mind is much more attractive and productive than having an overburdened mind that is full of clutter.

Having difficulty letting go? Try playing your favorite feel-good music while you start decluttering and you will be surprised at how quickly you can let go of whatever it is that you were holding on to that no longer serves your purpose.

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Music – An Antidote for Information Overload ?

I recently completed the Berklee College “Music for Wellness” course on Coursera.  I learned how music can impact your mood, health and well- being. When we listen to music that we enjoy, we impact the brain in a positive way by releasing feel-good neurochemicals like serotonin and dopamine.  Relaxing music can impact the parasympathetic nervous system and allow us to “rest and digest”, de-stress and recuperate.  In the class we created playlists, lists of individual songs to play for various themes such as sleep and relaxation.

A 2018-2019  study, conducted by researchers at the University of California-San Diego believes that on a daily basis people are inundated with the equivalent amount of 34 Gb (gigabytes) of information, a sufficient quantity to overload a laptop within a week

Being bombarded by all that information each and every day can trigger stress, physical pain and cognitive decline. I’m currently working on a new playlist, one I can use as an antodote for Information Overload to help relax my brain, stimulate my parasympathic nervous system and release those feel good neurochemicals.


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Simple, Essential and Consumable

Over the years I developed a communication mantra to keep things “Simple, Essential, and Consumable” in order to be more efficient and effective in communicating and achieving my objectives,  and to combat information overload.  Simply put, information communication should be:

Simple – straightforward, uncomplicated, easy to understand

Essential – absolutely necessary, extremely important

Consumable – rich and engaging content that is relevant to the recipient and easy to access and comprehend

Challenge your self with these concepts on a regular basis and streamline your own communication style in an effort to reduce information overload and be more efficient and effective in achieving  your objectives.


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Will WFH increase or decrease your Information Overload

Will WFH increase or decrease Information Overload? (m. bariff 9-14-20)

Work From Home (WFH) was claimed to empower knowledge workers with more flexible work hours and improved productivity from elimination of travel to/from the office. Have you experienced these and more benefits? Consider these factors in your personal assessment:

  1. Have you established with peer workers a clearly communicated boundary for hours when you will accept voice and written messages? If not, distraction can lower productivity and increase stress.
  2. If your job includes monitoring some aspect of operations, e.g., sales, manufacturing, delivery, call center activities, what is the frequency of updates? Are you experiencing FOMO or adapted to your WFH environment? Have you discovered your “sweet spot” for balancing “need to know” with information overload?
    1. Status updates initiated by your request
    2. Continuous real-time feed
    3. Pre-set frequency of automated reporting
    4. Periodic reporting with exception alerts
    5. Another approach?
  3. Have you experienced “task scope leakage” from WFH during COVID? Has your organization reduced the size of the workforce increasing demands upon the remaining employees? Each additional task demand typically is accompanied by additional information to be processed. If YES, how do you cope along with maintaining your mental and physical health? Do you have a formal tool for organizing and prioritizing your work demands, e. g., Eisenhower Box (2X2 table) within which you classify demands by Importance and Urgency? Refer to:
  4. Does your organization value an acceptable quality of the data available to the workforce, e. g. “single source of truth” from accurate, current and consistent data? If not, you probably waste time reconciling inconsistent data. Have you and your work colleagues communicated your concerns to senior management describing how judgments and decision-making quality and time to complete could improve?
  5. Is your WFH setting ergonomically appropriate? Does your employer provide financial support to create an appropriate WFH workplace? Some guidance from Mayo Clinic: This may be another source of WFH stress impacting your activity performance.
  6. A recent Slack “State of Work” survey ( ) and specific recommendations for addressing WFH Information overlaod:

7. An “eye opener” recent study of 2,000 knowledge workers in the U.K. revealed:
Additionally, ‘information overload’ is contributing to stress levels on a daily basis: 18% of respondents are stressed by ‘information overload’ across devices, 8% feel they can’t unplug and are dealing with information 24/7, and another 8% feel overwhelmed with too many data sources and apps to check each day.

Almost half (47%) of UK respondents agree that the number of information sources – email, news feeds, diaries, social media sites, company drive, shared drive etc. – they check each day has increased in the last five years. On average, more than one in ten (13%) UK respondents now use more than ten accounts, tools and apps every day.

The data suggests this ‘information overload’ is having a significant impact on both personal life and work. Just two-fifths (41%) of working UK respondents are able to limit the number of tools, apps and resources they access to complete a work project to three or fewer. In fact, a third (31%) of UK workers typically spend more than a minute searching for a specific file or piece of information for work purposes. Only a fifth (21%) can usually find the file they require in less than ten seconds.

The COVID-19 virus is not disappearing soon. Some jobs may remain classified as WFH even after the virus becomes controllable? How are you coping and adapting to this “new normal”—at least for the near-term future?  ( )

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