(By Jonathan Spira) Despite the fact that there are 56 million of us out there, people continue to struggle both with the definition of a knowledge worker as well as with self-identification.
If we are going to solve the problems of the knowledge economy, such as Information Overload, we need to be more comfortable with the concept of knowledge work.
In a casual setting, such as a pub, a factory worker would have no problem introducing himself saying “I’m a factory worker.” But could you picture a knowledge worker making a similar introduction, saying “Hi, I’m a knowledge worker”? (For the purposes of this discussion, we will consider the term “information worker” to have the same meaning as “knowledge worker.”) (more…)
Instant messaging tools like AIM or ICQ allow users to text each other in real time, and to exchange quick messages. Can you imagine something more disruptive than a text message that appears on your screen while you are trying to concentrate? Well, a recent paper by Garrett & Danziger (http://jcmc.indiana.edu/vol13/issue1/garrett.html) will make you think again. The paper, published in one of the top peer-reviewed academic journals dealing with online communication, the Journal of Computer Mediated Communication, finds that IM users actually report that they experience fewer interruptions than non-IM users. Moreover, it looks like IM users are actually more effective online communicators. (more…)