The second week of #IORGLiveMonth just finished a great journey for me so far in sharing my experiences and reflections with all of you and at the same time building a video library or hints and tips that will be accessible by everyone for the time to come.
I don’t expect to bring absolute truths or solutions on the table but my observations are true and my proposed tips and behavioral changes are tested, first of all, on myself and direct experience. I’d really like to hear your point of view and opinions about it.
I think conversations are really important, they are for me particularly because my #noemail journey landed exactly there, in a field where to get things done I had to reach out directly to my peers, engaging them in conversations rather than hiding myself under a TO a SUBJECT and a BODY.
I often collect all requests received from my peers, met them face to face, addressed one by one. I usually get so much more information and eventually several tasks are solved straight away, many more get accomplished with much more balance, promptness and ease from both parties.
To have the right conversations, to get deeply in the collaboration spirit, we need first to notice all distractions around us starting from our devices and laptops (discussed on Day 8), eternal sources of notifications and #thingstodoexactlywhenweareintheneedtofocusonsomethingelse .
We probably noticed that even if we put aside notifications and devices it’s our approach towards multitasking that can again come in the way (discussed on Day 11) so that we get that sudden desire to check something without reflecting on prioritization.
Ok now let’s assume we are great single-taskers and we don’t bring devices around, there is still the risk to cause information overload in the way we communicate.
If we don’t base our conversations on trust (Day 14), for example we will need additional information to be sent to us after we already discussed something and if we tend to procrastinate (delaying that quick conversation to a further time) we will be in the need of further communication, mostly to repeat the same drafter points, a promotion of additional information overload (Day 13).
New technologies, mostly free, can help us: video communication is nowadays the perfect channel for a conversation when we cannot all be in the same location, it can be recorded, reviewed, shared and it’s very easy to do from any device (Day9). Of course technology shouldn’t come in our way and we should be ready for videos chat ensuring we can provide good quality sound and image having pre-installed and well known apps.
Video conversations can be also shared on a blogpost together with a good simple and clear text, this will enhance our capability to share information, will reduce overload avoiding repeated questions on the same topic. A blog will also increase our potential reach to unknown branches of our network (Day 10).
Last but not least, the quality of our communication should be taken under serious consideration, the simpler and the clearer we craft our messages, the less information overload we will cause through any type of channel. This will require us to pay attention at the creation of the message and further care about the receivers of our communication (Day 12).
Conversations have never been so supported and powerful like nowadays in human history, considering all technology have, accessibility to knowledge and freedom to discuss with anyone in our organizational chart.
It’s such a pity that in many occasions we just focus on our desired outcomes and even our collective failures are almost never seen as caused by an improper use of our communication skills and information overload is then considered as a necessary part of they way do do things today.
Our scapegoats? Unproductivity, lack of time, stress, incompetence: in reality it’s just lack of attention on the way we communicate and information overload can be avoided.
Communication is everything in our nowadays working environment, let’s make it right. A way for us to do it is to learn to control our minds and emotional reactions, this opens the doors into mindfulness practice, that’s going to be topic of the coming week.
Thanks a lot for watching #IORGLiveMonth http://bit.ly/iorglivemonth