A knowledge worker’s effectiveness depends on completing assignments. Sometimes, work just gets in the way of getting things done.
I’ve been thinking a lot about work. Specifically, what I’ve been contemplating is an increasing inability to spend substantive time writing during the day.
According to research by Responsys, a company that provides marketing tools, the top 100 online retailers sent an average of 177 e-mail messages to each customer in 2011, an 87% increase from 2007.