How One Company Reduced Email by 64%

Resource Author:  Andrew ShipilovRobert J. Crawford
Resource Date:  06/18/2015
Resource Name:  Harvard Business Review
URL:   Link to Source Article or Site

If you’re going to achieve growth in the knowledge economy, your employees need to be able to quickly find people inside and outside the company whose expertise can help them solve critical business problems. That takes a highly effective communication tool.

Oh, we already have that, you might say: email.