New Technology-Enabled Approaches to Avoiding Collaboration Overload

Resource Author:  Khiv Singh
Resource Date:  2019-02-04
Resource Name:  Sapience Analytics
URL:   Link to Source Article or Site

New Technology-Enabled Approaches to Avoiding Collaboration Overload

More than 8 million customers across 70,000 companies use Slack’s collaboration-messaging tool. The vendor, which recently filed for an IPO, has been the poster child of the burgeoning enterprise collaboration and messaging space which is projected to hit $3.2 billion by 2021, according to International Data Corp.

There’s no shortage of enterprise aptitude for digital collaboration tools. But in the midst of this digital collaboration arms race, are we helping or hurting overall workplace productivity and effectiveness?

“Real-time communications and collaboration provide many advantages to knowledge workers, enabling flexible work arrangements that allow them to work anywhere, anytime. The flip side is that workers are now available 24/7, blurring the lines between work and personal time. It also tends to foster an ‘always-on’ mentality, which is becoming increasingly prevalent in the workplace,” says Raul Castanon-Martinez, an industry analyst with 451 Research. “Knowledge workers have come to rely on real-time communications and team collaboration technologies but find themselves constantly bombarded with distractions from email, phone calls, mobile messaging and notifications.”

We’ve now reached a state of communication overload. What are the best way’s to address this?