The threat from within: E-mail overload degrades military decision-making

Resource Author:  Col. Peter R. Marksteiner
Resource Date:  2008-09-01
Resource Name:  The threat from within: E-mail overload degrades military decision-making
URL:   Link to Source Article or Site

Throughout the Defense Department and the federal government, the inefficient and undisciplined use of technology by the very people technology was supposed to benefit is degrading the quality of decision-making and hobbling the cognitive dimension of the information environment.