Broken Communication Across the Generation Gap

Date: 5/30/2017
Category: Blog Post
Tags: Communication,Nathan Zeldes
Source Author: Nathan Zeldes
Source Date: 5/25/2017
Source Name: Nathan Zeldes’s blog
Source URL: Link to Source Article or Site

What was happening is something I often observe: the younger generations –Y and Z – use many new messaging channels that their Baby Boomer parents often don’t use at all – and vice versa. Where the older folks are primarily email users, younger people are all about Facebook, Skype, WhatsApp and so on. But the problem isn’t just that that they don’t share a channel to communicate on. There are many interesting implications here…

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